Dec 30, 2024  
SFCC Catalog 2021-2022 
    
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SFCC Catalog 2021-2022 [ARCHIVED CATALOG]

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HRMG 115 - Customer Relations and Service

Credits: 3

An in-depth study of service, courtesy, and communication as essential functions of the hospitality industry emphasizing personal and interpersonal relationships in a work environment. Students acquire skills in human relations, management by objectives, and methods of improving communications.

Offered: Spring.
Three lecture hours.


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