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Dec 21, 2024
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HRMG 220 - Fine Dining Room Service and Beverage Management
Credits: 3
An introduction to fine dining room service and beverage management. Topics include restaurant industry statistics, income opportunities, tip calculation, and responsible Internal Revenue Service (IRS) reporting. Students learn professional appearance, table settings, and types of food and beverage service. Guest communication skills, new technologies and equipment of service, professional courtesies, and handling of customer complaints are demonstrated to and by the students. Banquet, catering, and buffet service skills are explained and demonstrated. Wine, beer, spirits, and legal alcohol service are covered. The class includes visits to fine restaurants, wineries, and breweries.
Offered: Spring.
Three lecture hours.
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