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Mar 13, 2026
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MAST 115 - Medical Assistant Administrative Procedures
Credits: 3
Introduces students to typical clerical, office and business skills in the office. Students learn telephone skills, liaison skills, appointment scheduling, filing, organizing patient records, reception duties, effective communication with patients and staff and how to keep an inventory of supplies. An introduction to bookkeeping and utilizing and maintaining computer software is also included in this course, as well as medical ethics and legal principles in a healthcare setting.
Permission required.
Corequisite(s): MAST 120 and MAST 125 .
Offered: Fall.
Three lecture hours.
Max Class Size: 16
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